Terms of Service

1. Acceptance of Terms

By accessing or using ExoHub Pro ("the Platform"), you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and Universe Freedom LLC ("Company," "we," "us," or "our"), operating as avianexotics.vet.

If you do not agree with any part of these Terms, you must not access or use the Platform.

2. Description of Service

ExoHub Pro is a cloud-based clinical decision support and reference tool designed exclusively for licensed exotic animal veterinarians and supervised veterinary students. The Platform provides:

• Evidence-based drug formularies and dosing references
• Triage protocols and clinical guidelines
• Blood reference ranges and diagnostic benchmarks
• Species-specific clinical decision support resources

3. Not Medical or Veterinary Advice

All content provided through the Platform is intended solely for educational and professional reference purposes. Nothing within ExoHub Pro constitutes veterinary advice, a clinical recommendation, or a substitute for the independent professional judgment of a licensed veterinarian.

All clinical decisions, diagnoses, treatments, and patient care responsibilities remain entirely with the licensed veterinary professional using the Platform. Universe Freedom LLC expressly disclaims any liability arising from clinical decisions made in whole or in part on the basis of content accessed through the Platform.

4. Eligibility

To use ExoHub Pro, you must:

• Be a licensed veterinary professional in good standing with your applicable licensing board; or
• Be a veterinary student under the direct supervision of a licensed veterinarian
• Be at least 18 years of age
• Have the legal authority to enter into this agreement

By creating an account, you represent and warrant that you meet all eligibility requirements above. We reserve the right to request proof of licensure at any time and to terminate accounts that do not meet eligibility criteria.

5. Subscription & Billing

ExoHub Pro is offered on a subscription basis. All billing is processed securely through Stripe. By subscribing, you agree to the following:

• Auto-renewal: Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
• Cancellation: You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period.
• No refunds: Fees paid for the current billing period are non-refundable. No partial-period refunds are issued.
• Price changes: We may modify subscription pricing with at least 30 days' prior written notice. Continued use of the Platform after a price change takes effect constitutes acceptance of the new pricing.
• Failed payments: If a payment fails, access to the Platform may be suspended until the outstanding balance is resolved.

6. Acceptable Use

You agree to use the Platform only for its intended professional purposes. The following are strictly prohibited:

• Sharing your account credentials, PIN, or login information with any other person
• Allowing unauthorized users to access the Platform through your account
• Automated data collection, scraping, or any systematic extraction of Platform content
• Redistribution, republication, or resale of any content accessed through the Platform
• Using the Platform for any unlawful purpose or in violation of any applicable regulations
• Attempting to circumvent any security measures, access controls, or technical restrictions
• Reverse engineering, decompiling, or disassembling any portion of the Platform

Violation of these Acceptable Use terms may result in immediate account termination without refund.

7. Intellectual Property

All content, data, software, designs, graphics, drug formulary data, clinical reference material, and other intellectual property available through ExoHub Pro are the exclusive property of Universe Freedom LLC or its licensors. All rights are reserved.

Your subscription grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your own professional clinical reference purposes. This license does not transfer any ownership interest to you.

You may not copy, reproduce, distribute, modify, create derivative works of, or otherwise exploit any content from the Platform without prior written consent from Universe Freedom LLC.

8. Disclaimer & Limitation of Liability

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Universe Freedom LLC does not warrant that:

• The Platform will be uninterrupted, error-free, or free of harmful components
• Any content is complete, accurate, current, or applicable to any specific clinical situation
• Results obtained from use of the Platform will be accurate or reliable

To the fullest extent permitted by applicable law, Universe Freedom LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of revenue, or any harm resulting from clinical decisions made using the Platform, even if advised of the possibility of such damages.

Our total aggregate liability to you for any claims arising under these Terms shall not exceed the amount you paid to us in the three (3) months preceding the claim.

9. Termination

We reserve the right to suspend or terminate your account and access to the Platform, with or without notice, for any of the following reasons:

• Violation of any provision of these Terms
• Non-payment of subscription fees
• Misrepresentation of professional credentials or eligibility
• Any conduct that we determine, in our sole discretion, is harmful to the Platform, other users, or the Company

Upon termination, your right to access the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination (including intellectual property, limitation of liability, and governing law) shall continue to apply.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict-of-law provisions.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida, and you consent to personal jurisdiction in those courts.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will provide notice via email or a prominent notice on the Platform at least 14 days before the changes take effect.

Your continued use of the Platform after updated Terms become effective constitutes your acceptance of those changes.

12. Contact

If you have questions about these Terms, please contact us:

• Email: info@avianexotics.vet
• Platform: app.avianexotics.vet
• Company: Universe Freedom LLC
• Operating as: avianexotics.vet